Preparing a file for giclee printing
Detail from “Narwhal” by Emma Lopes ( / Available for sale at ETSY



  • It serves as advice for “how to prepare a file for giclée printing”, as it will for some other forms of printing. Always save your files in non-editable ​​print-ready formats like TIFF, JPEG or PNG (preferably the first);
  • Do not send layersespecially if they have non rasterized font typing, paths, etc.;
  • Reduce everything to one layer ( flatten image) before submitting your files for production.
  • If you save your files as TIFF, please choose the option without compression in order to preserve the best quality of your files. If you send in JPEG, choose to save your files at the highest quality.


  • We accept files in Adobe RGB, sRGB, etc.;
  • You may send your files in CMYK, but you may also convert them to RGB before sending them to Pigmento. All files are converto to RGB before going through the printing software (see following points);
  • Don't worry, we're very aware of the whole huge issue around the CMYK “complex”, prepress, subtractive and additive modes, all the stories and the myths, but there are some things you should know before putting your foot to the ground saying that “CMYK is the thing”. In fact, you can and should use CMYK in any order to be sent to a printing service in 2 particular cases, namely:
    • 1) Are you absolutely sure which ICM profile the printing machine is calibrated for;
    • 2) Use some special colors where problems of halftoning and registration is much more important than color fidelity, which let's face it, is exceptionally rare.
  • In all other cases, there is a considerable risk of having your CMYK files converted to RGB (actually CIE LAB) and then back to CMYK, in order to match the workflow's ICM profile;
  • Modern workflows (RIP) are much more capable at RGB >> CMYK conversion than the process performed with your software of choice;
  • You may note the following: never work or convert to CMYK mode unless you have full control over the entire workflow (calibrated) and this control includes the printers themselves.
  • The best color profile to use for this is Adobe RGB or sRGB IEC61966-2.1. At Pigmento we use 12-ink machines, we have a valuable range of inks at our disposal, there is no reason to restrict your work environment.


Thanks to the type of printers we use, 12 inks in which are included 2 grays and 2 blacks, we can print true black and white, without adding colors to balance the grays. 


The ideal is a resolution of 300dpi at desired print size. If the resolution is not high enough, get in touch and we will try to help you with resizing/enlarging your files with minimal loss of quality.

Our printers do not apply sharpening or any kind of processing, but we generally assess the need to add sharpening in the prepress stage and if necessary we will add sharpening to your image. We will contact you if this happens.


At the moment we print giclée up to 24″ / approx. 60 centimeters wide (at the narrowest margin), up to 18 meters long (roll). We really like to produce huge prints, but the truth is that we will print any A5 with the same commitment. 

IMPORTANT NOTE: All prints Pigmento are, by default, printed with a white border. This margin facilitates the manipulation of the printed work.

Formats A2 and larger have a standard 25mm (1 inch) margin; Smaller than A2 and even A4 have a 15mm margin; A4 or smaller has a 10mm margin. We can reduce the margin on request, but we never advise borderless printing, although we naturally provide this type of printing.

Before processing any order, we will contact you to confirm the quality of the files sent, desired formats, margins, shipping, etc. We are always available via email Do not worry! It's all done very calmly and confirmed before actual production.